1. Data responsible
We process personal data and have therefore adopted this privacy protection policy, which tells you how we process your data.
To protect your personal data in the best possible way, we continuously assess the risk level that our data processing negatively affects your basic rights. We are especially aware of the risk of discrimination or id theft, or of suffering financial loss, loss of reputation or data confidentiality.
1.2. Contact details
Arkitektgruppen a/s is data responsible, and we ensure that your personal data is processed in accordance with the relevant legislation.
In the case of any questions, please contact:
Address: Hollufgårds Allé 12, 5220 Odense sø¸
Telephone: (+45) 66 13 33 32.
1.3. We ensure fair and transparent data processing
When we ask you to provide your personal data to us, we inform you about which data we process about you and for what purpose. You will receive information about this at the time we collect your personal data.
If we collect data about you from others, such as a supplier, authority or collaborator, we will inform you about it within 10 days after we have obtained your personal data. We will also disclose the purpose of the collection and the legal basis that gives us access to collect your personal data.
2. Which data is collected
We use data about you to improve our service and ensure a consistent quality in our products and services and in our contact with you. The data we use includes:
2.1. Automatically collected data
Our digital solutions are based on different technologies with the purpose of ensuring user friendliness and security. These technologies can automatically collect data to provide the best possible solution, either directly by us or by a third party on behalf of us. Analysis of click flow data and location of cookies are examples of this.
All visits to a digital solution result in sending information from your browser to a server. It is through analysis of this data that we can optimise our digital solutions. Data is collected through third parties on behalf of us. Data can be collected about your computer for system administration and internal marketing related analyses. This data is statistical information about users’ behaviour in our digital solutions. Examples of data collected and analysed:
- Date and time of visit
- Pages visited in the solution
- Ip address of the visitor
- Information about the browser and computer used (type, version, operative system etc.),
- Url from referral location (the page the visitor came from to our solution)
We use google analytics as a web analytics solution in our digital solutions. In this connection, web analysis sends data from our digital solutions for analysis in the service provided by google. Here, google analytics serves as a “data processor” of the data we are responsible for, and this data may only be passed on by agreement or to comply with legal requirements.
Google offers a range of solutions for anonymising your data and behaviour, see more here:
2.2. Information you provide
In addition to the information collected automatically, we also process data that users have actively provided us with.
Examples of data actively submitted by users are.
- Use of contact forms on our website
- Information you share with us by social media, such as linkedin and facebook
- Information sent by email, such as job applications
3. Use and storage of collected data
3.1. Purpose of collection
Below are examples of use of collected data:
- Ensuring user friendliness and security.
- Optimisation of our digital solutions.
- Processing and replying to messages you have entered in our contact form.
- If you have submitted a job application, we will process this in order to assess the possibility of potential employment.
- Sending of newsletters, provided you have explicitly consented to this.
The information is kept for the time permitted by law and we delete it when it is no longer necessary. The period depends on the nature of the information and the reasons for storage. The following specific information can be stated about storage periods:
- Messages sent via the contact form on our website will be automatically deleted after 30 days unless we have chosen to keep your enquiry in our mail system for further dialogue.
- If you send us a job application, we will usually delete it within 6 months of receipt unless we choose to proceed with a recruitment process and/or obtain your consent to keep the application.
3.3. Disclosure of information
We may disclose your information if we are obliged to disclose or share data in order to comply with a legal obligation. Disclosure may also happen upon the instructions of a court or other authority, or to protect trademarks, rights or property. This involves exchanging information with other companies and organisations for protection against fraud.
We use service providers and data processors who perform work on our behalf. These services may include server hosting and system maintenance, analysis, payment solutions, address and solvency checks, email service, etc. These partners may access data to the extent necessary to provide their services and carry out their job. The partners will be contractually bound to treat all data strictly confidentially and do not have permission to use the data for anything other than what is comprised by their contractual obligation to us and we check that our partners comply with these obligations.
If we disclose your information to a service provider or data processor outside the EU, we ensure that we comply with the legal requirements demanded in the case of such transfers.
4.1. What are cookies?
If we deposit cookies, you will be informed about the use and purpose of collecting data via cookies. Before we place cookies on your equipment, we ask for your consent. However, cookies that are necessary to ensure functionality and settings can be used without your consent.
4.2. Cookie types and their purpose
We use the following types of cookies:
- Statistic cookie: optimises design, user friendliness and efficiency of the website. You can read more about statistic cookies here.
4.3. Deleting or disabling cookies in the browser
You can always reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you are using. However, you should be aware that if you do this, there may be many features and services on the internet that you cannot use.
All browsers allow you to delete your cookies collectively or individually. How you do it depends on which browser you are using. Remember that if you are using multiple browsers, you will need to delete cookies in all of them.
We protect your personal data and have internal rules on information security.
We have adopted internal rules about information security that contain instructions and actions that protect your personal data from being destroyed, lost or modified, against unauthorised disclosure and against unauthorised people gaining access or knowledge to it.
We have established procedures for granting access rights to our relevant employees who process sensitive personal data and data that reveals information about personal interests and habits. We control their access through logging in and supervision. To avoid any data loss, we continuously back up our data sets. We also protect the confidentiality and authenticity of your data by encryption.
In case of a security breach that results in putting you at a high risk of discrimination, id theft, financial loss, reputation loss or other significant inconvenience, we will notify you of the security breach as soon as possible.
6. Your rights
If you wish to access your data, modify or delete it, or object to our data processing, we will investigate if this is possible and respond to your enquiry as soon as possible, and no later than one month after we receive your enquiry.
6.2. You are entitled to gain access to your personal data
You are entitled at any time to know which data we process about you, where it originates from and what we use it for. You can also gain information about how long we store your personal data and who receives data about you, to the extent that we pass on data in denmark and abroad.
If requested, we can give you access to the data we process about you. However, access may be limited to protect other people’s privacy, company secrets and intellectual property rights.
You can make use of your rights by contacting us. You can find our contact information at the top.
6.3. You are entitled to have inaccurate personal data modified or deleted.
If you believe that the personal data we process about you is inaccurate, you are entitled to have it corrected. You should contact us and let us know what the inaccuracies are and how they can be corrected.
In some cases, we have an obligation to delete your personal data. This applies, for example, if you withdraw your consent. If you believe your data is no longer necessary for the purpose we obtained it for, you may want to have it deleted. You can also contact us if you believe your personal data is being processed in violation of the law or other legal obligations.
When you contact us with a request to modify or delete your personal data, we will investigate whether the conditions are met and, in such a case, make necessary modifications or deletions as soon as possible.
6.4. You are entitled to object to our processing of your personal data.
You are entitled to object to our processing of your personal data. You can also object to our disclosure of your data for marketing purposes. You can use the contact information at the top to send any objections you may have. If your objection is justified, we will ensure we stop processing your personal data.
6.5. You may in certain cases be entitled to receive your data.
You are entitled to receive the personal data you have made available to us and that we have obtained about you from other companies based on your consent. If we process data about you as part of a contract where you are involved, you can also have your data sent to you. You are also entitled to have this personal data transferred to another service provider.
If you wish to use your right to data portability, you will receive your personal data from us in a commonly used format.